Privacy Policy

Introduction

Bright Gate Health Integrative respects your privacy and is committed to safeguarding the personal information you provide to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure its security. This policy is in compliance with Canadian law, specifically The Privacy Act and The Personal Information Protection and Electronic Documents Act (PIPEDA).

Scope

This Privacy Policy applies to all individuals who use our services or interact with our website. It outlines how we handle personal information in accordance with the rules set forth by federal and provincial laws in Canada.

Definitions

“Personal information” under the Privacy Act and PIPEDA refers to any recorded information “about an identifiable individual.”

“We,” “us,” and “our” refer to Bright Gate Health Integrative.

The Privacy Act

The Privacy Act is a federal law that applies to the collection, use, and disclosure of personal information by the Government of Canada. Although the Privacy Act primarily governs federal government institutions, it sets a standard for privacy practices that we uphold in our operations.

Personal Information Protection and Electronic Documents Act (PIPEDA)

PIPEDA governs how private-sector organizations handle personal information in commercial activities. Our operations fall under the purview of PIPEDA because we engage in healthcare services, a federally-regulated business activity in Canada. This means that PIPEDA’s guidelines also apply to the personal information of our employees and our clients.

What Information We Collect

We may collect personal information such as: Name, Contact details, Medical history, Payment information, Other data relevant for healthcare provision or employment

How We Use Your Information

To provide healthcare services
For billing and payment purposes
For internal records
To improve our services
To comply with legal obligations

Security Measures

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular audits.

Disclosure of Information

We do not share your personal information with third parties unless we have your explicit consent or are required to do so by law.

Provincial Privacy Laws

We comply with provincial privacy laws in Alberta, British Columbia, and Quebec, as they have been deemed substantially similar to PIPEDA. We also adhere to health-related privacy laws in Ontario, New Brunswick, Newfoundland and Labrador, and Nova Scotia.

Consent

By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting.

Contact

If you have questions or concerns about this Privacy Policy, please contact us.
This Privacy Policy was last updated on 2023-11-20.

Acknowledgment

By accessing our services, you acknowledge that you have read and understood this Privacy Policy.